Submit a claim

If your shipping is damaged, lost or delayed, please report it immediately within 7 days to the Cargobus.

Please fill in the Damage Notification form and send it to our email: info@cargobus.ee.

All Cargobus shipments are protected by carrier liability insurance and loss events are compensated in accordance with the CMR Convention and the Law of Obligations Act of the Republic of Estonia (see also sections 14, 15, 18, 19 and 20 of the Service Rules).