Cargobus received alarming reports that fraudsters maliciously use the Cargobus name to gain credibility in the Facebook Marketplace.
The fraudulent buyer offers the seller the chance to send the purchase amount in a cash envelope to the Cargobus courier, after which the seller hands the purchased item over to the Cargobus courier. The buyer then indicates that to send the cash in an envelope, the seller must first pay Cargobus's so-called insurance for the relevant service.
A fake insurance claim of €50, or another amount, will be sent to the seller's email. This email is unprofessional and contains questionable language and strange foreign links to make a payment. The email address of the Cargobus indicated in these letters is cargobus.ee@gmail.com.
Fake payment request sent by fraudsters
Please remember that the correct Cargobus domain is always cargobus.ee and Cargobus email addresses always end @cargobus.ee.
Please be careful of such demands! If in doubt, be sure to contact Cargobus customer support to confirm the claim.
Customer support contacts:
✉️ info@cargobus.ee
☎️ 17799
☎️ +372 681 3444
Customer support is working:
✓ Mon–Fri 08:00–19:00
✓ Sat–Sun 09:00–17:00
Live chat on the website and Facebook is working:
✓ Mon–Sun 09:00–17:00
